Managing Difficult Conversations
Course Code
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Please note: There may be a price increase 2021. All prices are displayed at session level.
In this course, you'll learn how you can understand behaviour in others and cope better particularly in a work environment, including:
- Understanding my and others behaviour
- Emotional intelligence and difficult conversations
- Providing feedback in the workplace
- Non-verbal communication
- The importance of curiosity.
- Course code
- SC908
- Delivery location
- Dandenong
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