Withdrawal and refund information for domestic students (excluding short course programs)

This information applies to any student who has withdrawn from a course of study or intends to withdraw.

  • 100 per cent refund of all fees if Chisholm cancels your course. Course cancellation does not include circumstances where a course is superseded on the national register (training.gov.au) and a student is offered enrolment in the replacement/superseding course.
  • You will receive a refund of tuition fees paid less an administration fee of $50 for non-VET Student Loans/FEE-HELP courses if you lodge a withdrawal/refund application within 28 days of commencing your course for the year, or, if you have not commenced, within 28 days of your expected commencement date.
  • You will receive a 100 per cent refund of tuition fees if you lodge a withdrawal/refund application for a VET Student Loans/FEE-HELP unit of study on or before your census date for that unit.
  • You will receive a refund of student services fees paid if you lodge a withdrawal/refund application within 28 days of commencing your course for the year, or, if you have not commenced, within 28 days of your expected commencement date.
  • A refund of materials fees will be considered if you lodge a withdrawal/refund application within 28 days of commencing your course for the year, or, if you have not commenced, within 28 days of your expected commencement date. If the materials have already become your property, there will be no refund.
  • Non-concession students who are granted a refund will not be permitted to enrol in the same course as a concession student in the same year.
  • You will not be eligible for refunds of tuition fees for units where you have received a final result.
  • Refunds are in the form of a cheque and will be mailed to the student or the person/organisation nominated on the Institute withdrawal/refund application form.

If you are having difficulties with study, we may be able to help with Student Support.  We offer free, confidential services including personal counselling, career advisory, disability support, Koorie services, financial guidance and study and academic support, to help you stay on track, achieve your educational goals, engage in student life and get career ready.

If you want to apply to withdraw from your course or part of your course, please complete the appropriate Withdrawal/Refund Application for your course level:

If you have questions about withdrawing or want to submit a completed Withdrawal/Refund Application form, contact your teacher or the administrative staff in your teaching area.  If you don’t know how to contact your teacher, call our enquiry line on 1300 244 746.

Download a copy of the 2021 fees, charges and refunds guide. 

For information regarding Chisholm’s withdrawal and refund policy for short courses visit the short course FAQs and terms and conditions page.

For information regarding Chisholm’s withdrawal and refund policy for International students visit the International students Fees and refund policy page.