Withdrawal and refund information for domestic students (excluding short course programs)

This information applies to any student who has withdrawn from a course of study or intends to withdraw.

  • 100% refund of all fees if Chisholm cancels your course.  Course cancellation does not include circumstances where a course is superseded on the national register (training.gov.au) and a student is offered enrolment in a replacement/superseding course.
  • You will receive a refund of tuition and student services fees paid less an administration fee of $50 for non-VET Student Loans/FEE-HELP eligible courses if you lodge a withdrawal/refund application within 28 days from the commencement date of your course for the following 12 months (or, in the case where you never commenced, within 28 days of your expected commencement date).
  • You will receive a 100% refund of the tuition fees if you lodge a withdrawal/refund application for a VET Student Loans/FEE-HELP eligible unit of study on or before your Census Date for that unit.
  • You will only receive a refund of student services fees paid if you lodge a withdrawal/refund application within 28 days of commencing your course for the year.
  • There are no refunds associated with material fees if you withdraw after 28 days from the commencement date of your course for the following 12 months (or in the case where a student never commenced, within 28 days of your expected commencement date) where you have used or been issued the materials.
  • Beyond the 28-day period and upon request from the employer, the employer is refunded tuition and material fees only for the units which have not been commenced when the apprentice moves to a new employer.  The fees for those units not commenced become a liability for the apprentice or new employer (if agreed).
  • You will not be eligible for refunds of tuition fees for units where you have received a final result.  The exception to this are withdrawals on or prior to the census date for VET Student Loan/FEE-HELP eligible units of study.
  • Refunds are in the form of a cheque and will be mailed to the payer of the fees.

If you are having difficulties with study, we may be able to help with Student Support.  We offer free, confidential services including personal counselling, career advisory, disability support, Koorie services, financial guidance and study and academic support, to help you stay on track, achieve your educational goals, engage in student life and get career ready.

If you want to apply to withdraw from your course or part of your course, please complete the appropriate Withdrawal/Refund Application for your course level:

See HELP Loans - Refunds and Appeals for the refunds policy regarding VET Student Loans.

  • If you have questions about withdrawing or want to submit a completed Withdrawal/Refund Application form, contact your teacher or the administrative staff in your teaching area.  If you are unsure how to contact your teacher, call our enquiry line on 1300 244 746.
  • If you have previously withdrawn or partially withdrawn from your course of study and return to study in the same course again, you can contact the teaching area to discuss re-enrolment. If you are unsure how to contact your teacher, call our enquiry line on 1300 244 746.

Download a copy of the 2023 fees, charges and refunds guide.