Do you want to learn more about the NDIS or make a difference to people with disabilities?

Course in Introduction to the National Disability Insurance Scheme provides an introduction to working in the disability workforce. It was created due to demand – because right now, the need for quality disability workers is at an all-time high.

You will learn how to support NDIS participants in everyday life, helping them achieve their goals towards greater independence. You will also increase your knowledge of the sector, learning about industry processes and required documentation.

The course covers:
• Setting the scene – the NDIS context in Victoria
• Supporting an NDIS participant
• Human rights approach to violence, abuse and neglect
• NDIS participant personal safety
• Working safely when supporting an NDIS participant
• Completing and processing documentation
• Working collaboratively
• Being a direct support worker
• Working directly with an NDIS participant.

The course is designed for:
• people who have just started working in the disability sector as a direct support worker (DSW)
• people already working in the disability sector who would like to learn more about the NDIS
• aged care workers, nurses, education support workers, childcare workers, mental health workers
• all people who work, or may want to work with people as they access community-based services and other support services.

The course provides a pathway to further qualifications – it is not intended as a replacement for full certificate-level qualifications.

This course is offered with flexible delivery including evenings, days, school holidays and weekends.

Please note: Due to the COVID-19 pandemic and social distancing requirements, to continue your learning journey, this program will be delivered remotely where possible.

Participants will be required to engage with learning material online and via video conferencing software rather than attend classes.  Refer to our COVID-19 Online Service Standards for details of minimum technical requirements and support available. While it is expected that the course duration will remain unchanged, it may be necessary to extend the completion date if circumstances change. Chisholm will be monitoring the situation closely and inform of any changes if the duration of a course is extended.

Visit our Coronavirus page for up-to-date information.

If you have any queries regarding course delivery please contact our student information centre on 1300 244 746 or

Course code
Delivery location
Off Campus Delivery
Not available for International students
Part Time, 2 weeks.
Start dates
26 April, 31 May, 26 July, 27 September, 25 October

Please note: Students may be required to undertake an assessment of their literacy and numeracy as part of their application process.

Nationally Recognised Training logoChisholm is a Registered Training Organisation (RTO) and provides Nationally Recognised Training (NRT). This means you can be assured that our training will provide you with a qualification that is recognised and respected across Australia.

Chisholm courses are subject to minimum and maximum group numbers. Courses may be cancelled or postponed if minimum numbers are not achieved by the start date of the course. Courses may close prior to the start date if the maximum numbers are reached. In that situation, eligible applicants will be offered a place in the next available intake.