• Minimum age requirement: 18
Inherent requirements
Our inherent requirements are a guide to help you decide if a course is right for you.
If you are a student with a disability, long-term illness, mental health condition or are a primary carer of an individual with a disability, you can apply for support through our Equitable Learning and Disability Support team.
Physical Requirements:
Students are required to demonstrate sufficient physical capacity to safely participate in practical training and workplace placement activities, including the ability to:
• Assist with client movement, transfers and repositioning using safe manual handling practices and workplace procedures.
• Support clients with personal care activities, including showering, toileting, meal assistance and continence care, as well as activities of daily living in accordance with workplace requirements.
• Perform cleaning and housekeeping tasks, including wiping surfaces, mopping, carrying equipment and supplies, and maintaining hygienic environments.
• Stand, walk, bend, reach, push, pull and perform physical work-related tasks for periods consistent with training and workplace requirements.
• Demonstrate sufficient strength, coordination, mobility and stamina to safely undertake routine care and support activities for the duration of a workplace shift consistent with industry expectations.
• Demonstrate sufficient visual, auditory and sensory awareness to identify hazards, monitor client wellbeing and respond appropriately to workplace and environmental cues.
Cognitive Requirements:
Students are required to demonstrate the cognitive skills necessary to learn, apply knowledge and provide safe and effective personcentered support, including the ability to:
• Read, interpret and follow written, verbal and digital instructions.
• Understand and apply workplace policies, procedures, individual care plans and documented instructions.
• Process information, exercise judgement and make decisions appropriate to the support worker role.
• Plan, organise and prioritise tasks to meet workplace requirements and required timeframes.
• Maintain attention, concentration and accuracy when completing care activities and workplace documentation.
• Accurately record, maintain and communicate written and verbal information in accordance with workplace requirements.
• Demonstrate digital literacy sufficient to use email, internet applications, Microsoft Office programs and industry based documentation systems.
• Gather, interpret and apply information to support effective decision making.
• Use critical thinking and problem solving skills to assess situations and determine appropriate actions within the scope of the role.
• Identify routine risks, contingecies and unexpected situations and respond appropriately, including seeking assistance or escalating concerns when required.
Emotional and Behavioural Requirements:
Students are required to demonstrate the emotional resilience and professional behaviours necessary for working in care and support environments, including the ability to:
• Develop and maintain respectful and professional relationships with clients, families, colleagues and supervisors.
• Demonstrate empathy, respect and a person centered approach when supporting individuals from diverse backgrounds, experiences and circumstances.
• Manage personal emotions appropriately in situations involving illness, disability, ageing, distress, grief or loss, including the use of self care strategies.
• Receive, respond to and apply constructive feedback.
• Manage competing demands and maintain professional conduct in challenging or changing environments.
• Remain calm, adaptable and responsive when faced with unexpected events, changing priorities or client needs.
• Demonstrate appropriate personal presentation, hygiene and infection prevention and control practices.
• Maintain professional boundaries and behave in a manner that upholds the dignity, rights, safety and wellbeing of others.
Independence and Accountability:
Students must be able to consistently demonstrate safe work practices and manage their own support needs sufficiently to participate in practical learning and workplace placement activities without requiring ongoing assistance from clients, placement staff or supervisors to perform the inherent requirements of the role.
Students are expected to work with an appropriate degree of independence and accountability during practical training and workplace placement activities without compromising the safety, wellbeing, dignity or rights of clients, other students, staff or workplace personnel.
Students must be able to:
• Gather, interpret and apply information relevant to their role.
• Exercise judgement and critical thinking within the scope of the role and level of training.
• Identify and respond to routine risks, hazards as well as unexpected situations.
• Respond appropriately to workplace issues, including seeking assistance, reporting concerns and escalating matters where required.
• Accept responsibility for own actions and comply with workplace policies, procedures and professional expectations.
Industry:
• Robust interpersonal skills include written, verbal and non-verbal communication.
• Ability to take and provide structured critical feedback as well as follow basic instructions both written and verbal.
• Must have sound bedside manners including personal hygiene and general sense for infection control and WHS practices.
Digital Literacy:
• This course requires students to hold a basic level of digital literacy.
• Must have basic computer literacy, including but not limited to the use of Microsoft Office (Word, Excel and PowerPoint), email functions, internet browsing and other general computer functions.
• Ability to utilise industry-based online platforms and or patient management software.
Language, literacy and numeracy
You are required to complete a language, literacy and numeracy skills test before course commencement. This will determine course suitability and if you may need additional support.
We use an approved online skills review tool to determine your language, literacy and numeracy skills within the Australian Core Skills Framework (ACSF).
Below are the levels required for this course:
• Language and literacy: 3 (Working level 4)
• Numeracy: 2 (Working level 3)
This is a high demand course. Your enrolment will be confirmed once payment is received.
Chisholm is a Registered Training Organisation (RTO) and provides Nationally Recognised Training (NRT). This means you can be assured that our training will provide you with a qualification that is recognised and respected across Australia.