This is a Free TAFE for Priority Course. Find out about your eligibility

Learn to provide person-centred support to those who are ageing or have a disability

Australia’s population is ageing. The Australian Institute of Health and Welfare says that by 2030, around 17.8% of people will be aged 65 or over. Meanwhile, the Australian Network of Disability reports that over 4.4 million people currently have a disability. By becoming an individual and disability support worker, you could really help change lives for the better.

On successful completion of the Certificate III in Individual Support, you work in entry-level roles within residential aged care facilities and community care services or in a client’s home.

If you’re already working in aged or disability care, it will help you formalise your knowledge to progress your career.

• How to provide physical, social and emotional support to your clients
• An understanding of the human body and how to promote wellbeing
• Communicating with clients, families and co-workers, in an empathetic way
• Ways to provide person-centred support (understanding what is important to your client, their family and wider support team, and working together to plan care)
• How to give personal support to a diverse range of clients, with a focus on those living with dementia
• For clients with disabilities, learn about promoting ongoing skills development.

• Gain theoretical knowledge via live online classes. These classes are recorded so you can rewatch them anytime.
• Join practical sessions at our state-of-the-art allied health and individual support facility at Frankston or Berwick campuses.
• Part of the allied health and individual support facility includes a simulated apartment with full disability modifications.
• Get hands-on with equipment such as walking aids, wheelchairs, toilet aids and lifting machines.

Monday (Online), Tuesday (Online), Wednesday (On Campus) 9am - 4pm.

As part of the Certificate III in Individual Support, you must complete a minimum of 120 hours in a work placement—whether in a home, residential or community services setting. In fact, many students are offered jobs upon finishing their placement. Chisholm has a dedicated placement team who will arrange your placement for you.

Our placement students have worked at many notable organisations, including Australian Unity, genU, Wallara, Bolton Clarke, Focus Care, Lifeview Aged Care (The Willows, Willow Wood, Argyle Court, Emerald Glades) and more.

Ask your employer if you could study this course in traineeship mode. As a traineeship student, your current job could satisfy the 120-hour work placement requirement. View the Certificate III in Individual Support—Traineeship

Free TAFE Pathways

In addition to being a Free TAFE course, this course is also part of the Free TAFE Pathways initiative. This means you could study more than one course tuition-free, if they belong in the same pathway.

Course code
Delivery location
Berwick, Frankston
Not available for International students
Full Time, 6 months.
Start dates
22 January, 15 July (full)

Please note: Students may be required to undertake an assessment of their literacy and numeracy as part of their application process.

Nationally Recognised Training logoChisholm is a Registered Training Organisation (RTO) and provides Nationally Recognised Training (NRT). This means you can be assured that our training will provide you with a qualification that is recognised and respected across Australia.

Chisholm courses are subject to minimum and maximum group numbers. Courses may be cancelled or postponed if minimum numbers are not achieved by the start date of the course. Courses may close prior to the start date if the maximum numbers are reached. In that situation, eligible applicants will be offered a place in the next available intake.