Certificate IV in Automotive Management

COVID-19 Announcement: Changes to course delivery. View our Coronavirus updates page.

Gain a formal qualification in the field of management or service advising

If you work in the automotive industry and want to gain a formal qualification in management or service advising, this course is for you.

This qualification covers the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.

This is an accredited non-apprenticeship course, which involves a competency-based assessment program that can be undertaken in the workplace, at Chisholm, or a combination of both. When you complete this course, you’ll have the confidence to work on a broad range of light vehicle components and systems.

Please note that, due to the COVID-19 pandemic and social distancing requirements, to continue your learning journey, this program will be delivered remotely where possible.

Participants will be required to engage with learning material online and via video conferencing software rather than attend classes. Refer to our COVID-19 Online Service Standards for details of minimum technical requirements and support available. While it is expected that the course duration will remain unchanged, it may be necessary to extend the completion date if circumstances change. Chisholm will be monitoring the situation closely and inform of any changes if the duration of a course is extended.

If you have any queries on a course delivery please contact our student information centre on 1300 244 746 or enquiries@chisholm.edu.au.

Course code: AUR40116
On campus: Dandenong
Online: Not available Online
International: Not available for International students
Length: Part Time, 6 months.
Start dates: 2021 dates to be confirmed

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Read more about this course

During the course, you'll learn about the role of individuals who perform management roles in an automotive retail, service and repair environment.

Experienced teachers, who are experts in the field, will guide you through the program, which involves a combination of practical study and theory that is assessed at the end of each unit of competency.

The course can be completed part time over six months, in conjunction with on the job training or in the workplace or onsite applications.

Chisholm TAFE is the largest provider of tertiary and vocational education in Melbourne's south east. With state-of-the-art facilities, professional training and support, you'll enjoy studying at Chisholm. So why wait? Enquire now.

Study units

Unit code	Unit Description
AURAAA002	Determine retail rates for automotive products and services
AURATA005	Estimate and quote automotive mechanical and electrical repairs
AURACA003	Build customer relations in an automotive workplace
BSBWHS401	Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBSMB407	Manage a small team
AURAMA005	Manage complex customer issues in an automotive workplace
BSBLDR402	Lead effective workplace relationships
AURAEA004	Manage environmental and sustainability best practice in an automotive workplace
BSBMGT401	Show leadership in the workplace
AURAMA004	Maintain business image in an automotive workplace

Career pathways

Nationally recognised training	Certificate IV in Automotive Management
Possible job outcome	service advisor foreman workshop controller

Skills recognition

Your current skills, knowledge and experience can help you get a qualification.

Find out about skills recognition and RPL for certificate to advanced diploma courses.

Find out about advanced standing for graduate certificate, graduate diploma and bachelor degree courses.
Admission requirements

Applicants must complete the Basic Key Skills Builder (BKSB) assessment and achieve an outcome of ACSF exit level 2 - working level 3 for literacy and numeracy.

Fees

Fees
Indicative course fees
	Student eligible for government-subsidised training Course fees for students eligible for Skills First funding		Full fee paying Fees for a student not eligible for Skills First funding or concession.
	Concession Fees for student eligible for Skills First funding and concession.	Non-concession Fees for a non-concession student eligible for Skills First funding.
Maximum full course tuition fee* (GST exempt)	$334.40	$1672.00	$5254.00

Total course materials and associated fees (GST inc)	$100.00	$100.00	$100.00
Student Services fee (GST inc and maximum payable each year)	$125	$250	$250
Payable	$559.40	$2022.00	$5604.00

*The student tuition fees as published are subject to change given individual circumstances at enrolment. Material fees are also subject to change given individual circumstances. Please note: Fees will be subject to change if the course runs over two or more calendar years. You will also be required to pay the Student Services fee for each year of enrolment. The ancillary fee is now incorporated into the Student Services fee. Find out about help with fees.

Help with fees

Payment plans

At Chisholm, you can spread your tuition costs over the year by making part payments via direct debit on a weekly, fortnightly or monthly basis. Payment plans are available for local students enrolling in certificate level courses only. Read more about payment plans.

Scholarships

Annual scholarships may be available to eligible students suffering financial hardship through the Caroline Chisholm Education Foundation. Find our more about the scholarships, which to date have supported more than 150 students with grants ranging from a few hundred dollars to a few thousand, depending on circumstance and the area of study.

Government-subsidised training

Check here to see if you are eligible for government-subsidised training. Training to eligible students is delivered with Victorian and Commonwealth funding.

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