Contact Us

Course enquiries

Phone:  1300 244 746. 
Monday to Friday 8.30am - 5.30pm.

Alternatively, you can submit a course application or enquiry via your preferred course, which you can find through our course pages.

To lodge a formal complaint

To lodge a formal complaint, please visit Formal complaints.

Industry enquiries

If you have a business or industry enquiry contact our Commercial Solutions team.

Campus locations

Reception and Enrolment Hub: Monday to Friday: 8.30am-5pm

Please note: Our Reception and Enrolment Hub and the Apprenticeship Hub will be closed on Friday 26 May. Please contact us by phone:  1300 244 746 for any enquiries.

• Frankston
• Dandenong
• Berwick
• Cranbourne
• Mornington Peninsula
• Bass Coast.

The Apprenticeship Hub is located in Building A, Dandenong. The Apprenticeship Hub is open via appointment only. Phone 1300 244 746.

Top six FAQs

• How do I enrol?

  To enrol you will need to apply online on our website. Just click or tap on “APPLY NOW” on the page of the course of your choice and follow the instructions.
  
  Once you submit your information you receive a confirmation email with the next steps. Once you complete the steps you will receive a call from an agent to make an appointment to come in for an interview.

• Am I eligible for Free TAFE?

  You may be eligible for a Free TAFE course if you are an Australian citizen or permanent resident or a New Zealand citizen, and meet certain criteria. Find out about the criteria and much more on our Free TAFE page.

• Is Free TAFE completely free?

  Free TAFE covers your tuition fees, but there may be other fees you need to pay, such as student services fees and materials fees.

• Can I pay in instalments?

  Yes, you can. At Chisholm we use Debitsuccess, an external company that manages instalment payments. Debitsuccess currently charges a billing fee of 4.6 per cent which is calculated upfront and distributed over the duration of your payments, and a one-off administration fee of $10. For new payment plans from 30 September, the billing fee will be 4.47 per cent and the administration fee will be $12.

• Can I get help paying for my fees?

  Yes, you can. We have programs and scholarships for students experiencing financial hardship, including through the Caroline Chisholm Education Foundation. Applicants need to meet certain criteria to be eligible. Ask us about financial assistance at your interview.

• How do I withdraw or get a refund?

  Withdrawal and refund details can be found in our policy – Withdrawals, Refunds and Breaks in Study QMS115.

Postal address: PO Box 684 Dandenong, Victoria, 3175.
Email: enquiries@chisholm.edu.au