Introduction to medical administration

Do you want to work on the front desk at a medical office?

In this course you will learn reception duties required in a medical environment, including confidentiality and becoming familiar with Best Practice and Genie software packages used in this industry.

You will learn how to operate these software packages including making patient appointments, patient accounts and Medicare billing.

Prerequisite : you will need basic typing skills.

Upon course completion, you'll receive a Statement of Attendance and qualify for a 10% discount on the overall cost of both courses. The total discount amount is $107.

To be eligible for the 10% discount, you will need to enrol in either Medical Secretary or Medical Reception and Billing course within 3 months of completion of your first Medical course. Please note that the discount cannot be used for online courses or online payments. Consult your teacher to request the discount and next steps before applying for second course.

View the Medical Secretary short course.
Course code
Delivery location
Cranbourne, Dandenong, Frankston
  • Available sessions and enrol online
    Available sessions and enrol online
    Campus Starts on Finishes Time Sessions Fee Available places Enrol
    Frankston 17/07/2024 07/08/2024 Wed 09:30 AM - 03:00 PM 4 $495 14
    Cranbourne 02/08/2024 23/08/2024 Fri 09:30 AM - 03:00 PM 4 $495 13
    Dandenong 11/10/2024 01/11/2024 Fri 09:30 AM - 03:00 PM 4 $495 15
    Cranbourne 16/10/2024 06/11/2024 Wed 09:30 AM - 03:00 PM 4 $495 14
  • What to bring
    Pen, paper and USB. If you are attending a daytime course, please bring your own lunch.