Support for online students every step of the way

A vital ingredient to successful study is support — practical help and encouragement at every stage of the study journey. That’s why Chisholm Online has built valuable student support into all courses, for you to use when you need it.​ For support or to speak with a student engagement team member phone 1300 275 265 or email welcome@chisholmonline.edu.au.

Student Engagement Team

Our student engagement team is available seven days a week to answer questions, give advice and offer support. Chisholm Online students are able to pick up the phone and speak to a friendly student engagement team member who is ready to help with anything you need, including:

  • Induction and help with Moodle
  • Course requirements
  • Technical support
  • Fee help
  • Careers  and pathways advice
  • Work placement information and assistance
  • Study tips

When you sign up with Chisholm Online, a student engagement officer will call you to guide you through the induction process, helping you navigate Moodle and easing you into the module. Our engagement team are with you all along, offering support through regular emails and phone calls. 

Chisholm Online student engagement officers are available 9am – 7pm Monday – Friday AEST and 1pm – 5pm Saturday and Sunday AEST.

​​​​Enjoy a whole campus of support services

As well as full online support, Chisholm Online students have access to our extensive library databases, as well as counselling, careers advice and more via Chisholm student services​. As a student of Chisholm Online, you will have access to the same services as Chisholm on-campus students.

Learn more about Chisholm support services