Emotional intelligence is an essential characteristic for any leader in today's workplace. It will increase your ability to successfully use your initiative and judgement in identifying, analysing and acting on information from a range of sources. It will assist when dealing with unpredictable problems and help to plan, evaluate and coordinate the work of your team.

This course will cover:
• identifying the impact of own emotions on others in the workplace
• recognising and appreciating the emotional strengths and weaknesses of others
• promoting the development of emotional intelligence in others
• utilising emotional intelligence to maximise team outcomes

Course code
On campus
Dandenong, Frankston
  • Fees

    Fee: $390.00


  • Available sessions and enrol online
    Available sessions and enrol online
    Campus Starts on Finishes Time Sessions Available places Enrol
    Dandenong 06/04/2018 27/04/2018 Fri 09:00 AM - 12:00 PM 4 15
    Frankston 02/05/2018 23/05/2018 Wed 06:00 PM - 09:00 PM 4 15
  • What to bring
    Pen and paper.