Deliver the ‘wow’ to your customers

This course is for adult learners who are interested in delivering effortless customer service. It will help you develop your skills and knowledge in effortless customer service.

• What is customer service
• How you influence the customer service culture
• Building rapport with customers
• Customer needs and expectations
• Managing difficult customers
• Delivering "wow"..

Course code
SC231
Delivery location
Dandenong
  • Fees

    Fee: $200.00

     

  • Available sessions and enrol online
    Available sessions and enrol online
    Campus Starts on Finishes Time Sessions Available places Enrol
    Dandenong 10/03/2022 10/03/2022 Thu 09:00 AM - 01:00 PM 1 14
  • What to bring
    Pen and paper