Develop your skills and knowledge in effective customer relationships

This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to:

• Understanding your own behaviour
• Understanding others behaviour
• Develop skills to help you relate to others more effectively
• The importance of active listening
• Understand why people behave and communicate differently
• Behavioural flexibility

Course code
Delivery location
  • Fees

    Fee: $200.00


  • Available sessions and enrol online
    Available sessions and enrol online
    Campus Starts on Finishes Time Sessions Available places Enrol
    Dandenong 26/04/2022 26/04/2022 Tue 09:00 AM - 01:00 PM 1 14
  • What to bring
    Pen and paper