This is a Free TAFE for Priority Course. Find out about your eligibility

Develop the skills to care for those within the aged care, disability, or home and community care sector

Working in the disability sector has never been so important. The National Disability Insurance Scheme (NDIS) has changed the way people with disabilities are supported.

This course will prepare you for employment in this industry as a direct support worker.

It covers all aspects of support work for people living with an intellectual or physical disability within a residential facility, a community services organisation that provides disability services. You may also be working with people in their own home and community providing one-on-one support.

With this course you will gain the skills and knowledge you need to support the personal care, wellbeing and daily activities of clients in need of specialised care.

To complete this course, you’ll need to deal with the physical demands of personal care and be able to demonstrate genuine compassion and empathy towards others.

You will work learn how to be person centred, develop individual support plans or support people with their NDIS plan. We focus on your legal and ethical responsibilities; how to provide personalised support and the empowerment of people living with a disability.

With a Certificate III in Individual Support – Disability you’ll also develop strategies for communicating with people who have complex communication needs and learn how to support the skill development of a person with disability. Throughout the course, you’ll build up valuable skills that are necessary for working in the healthcare industry, from providing individual support to communicating with clients, colleagues, management and other industry providers.

You will be required to complete a total of 120 hours of industry (work) placement over the course of your studies as detailed in the Assessment Requirements of the Units of Competency.

Prior to placement you will receive simulated training in our state-of-the-art health facilities at Berwick and Frankston.

Students are required to produce a valid Working with Children Check and a satisfactory police check prior to commencement of placement.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

This course is also available as a traineeship.

Three days per week.

Please note: Victorian Safety Screening Policy

    Under this policy, the prospective worker has to undergo proof of identity check and a Disability Worker Exclusion List check before they can start their placement with participants who have additional needs or the disability industry. Under the Australian Criminal Intelligence Commission (ACIC), applicants must now provide a minimum of four pieces of identification:
  • One commencement of identity document (such as a full Australian birth certificate or current Australian passport)
  • One primary use in the community document (such as a current Australian driver’s licence or marriage certificate)
  • Two secondary use in the community documents (such as a Medicare card or a credit card).

  • Please note that, due to the COVID-19 pandemic and social distancing requirements, to continue your learning journey, this program will be delivered remotely where possible.

    Participants will be required to engage with theoretical components of the course online and via video conferencing software rather than attend classes. Refer to our COVID-19 Online Service Standards for details of minimum technical requirements and support available.

    Practical skills training and assessment will be carried out in scheduled small classes to meet social distancing requirements. Practical Placement is a required component of this course and will be scheduled as soon as possible with an appropriate placement host. Given the current environment, however, this may take longer than normal and therefore, expected completion dates for the course may need to be extended to take account of deferred placement.

    If you have any queries on the practical placement of a course, please contact our student information centre on 1300 244 746 or

    Course code
    Delivery location
    Frankston, Berwick
    Go to Online page
    Not available for International students
    Full Time, 6 months.
    Start dates
    February, May, July 2022

    Chisholm courses are subject to minimum and maximum group numbers. Courses may be cancelled or postponed if minimum numbers are not achieved by the start date of the course. Courses may close prior to the start date if the maximum numbers are reached. In that situation, eligible applicants will be offered a place in the next available intake.