COVID-19 Announcement: Changes to course delivery. View our Coronavirus updates page.

Open up a career path in Information Technology with this entry level course

Develop the skills required to diagnose, troubleshoot, assemble and repair computers to meet customer requirements. The Certificate II in Information, Digital Media and Technology is a pre-employment certificate course that introduces you to the ICT industry and prepares you for a traineeship or further study.

When you complete the Certificate II in Information, Digital Media and Technology with an emphasis on PC Diagnostics, Troubleshooting and Repair, you’ll be able to select components and assemble computers to meet customer needs, diagnose faults, troubleshoot and repair faulty hardware components.

During the course, you’ll learn about diagnosing malware, troubleshooting, software, computer maintenance, computer hardware, operating systems, protecting and securing information assets and workplace safety.

Please note that, due to the COVID-19 pandemic and social distancing requirements, to continue your learning journey, this program will be delivered remotely where possible.

Participants will be required to engage with learning material online and via video conferencing software rather than attend classes. Refer to our COVID-19 Online Service Standards for details of minimum technical requirements and support available. While it is expected that the course duration will remain unchanged, it may be necessary to extend the completion date if circumstances change. Chisholm will be monitoring the situation closely and inform of any changes if the duration of a course is extended.

If you have any queries on a course delivery please contact our student information centre on 1300 244 746 or

Course code
On campus
Not available Online
Not available for International students
Full Time, 6 months.
Start dates
12 July 2021