‚ÄčAdult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to developing their skills and knowledge in creating positive conversations with challenging customers.

Words create worlds
Self-Awareness
The power of active listening and feedback
Responding to complaints
Having a challenging conversation
Self-Care

Course code
SC908A
Delivery location
Frankston
  • Fees

    Fee: $200.00

     

  • Available sessions and enrol online
    Available sessions and enrol online
    Campus Starts on Finishes Time Sessions Available places Enrol
    Frankston 30/03/2022 30/03/2022 Wed 09:00 AM - 01:00 PM 1 14
  • What to bring
    Pen and paper