We are currently reviewing session times and dates for all short courses. If there are no sessions available for booking, please feel free to use the enquiry form to express your interest, or alternatively please revisit this page soon.

Please note: There may be a price increase 2021. All prices are displayed at session level.


Adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to developing their skills and knowledge in identifying and resolving conflict.

What is conflict resolution?
Why should you resolve conflicts?
When should you resolve conflicts?
How should you resolve conflicts?
Develop the skills and tools to effectively deal with conflict.

Course code
SC016
Delivery location