Strengthen your knowledge in networking and implementing information systems

The Certificate IV in Information Technology specialising in Networking and System Administration Support provides you with the skills needed to start your journey in the technical industry as a network operations technician, software support technician or client support officer.

You will learn how to install and configure complex networks, provide system support, network security and helpdesk skills.

Within the course, you will gain access to the latest industry vendor programs, such as VM Ware, Red Hat Linux, Microsoft (MCP) and Cisco (CCNA). You will also gain exposure to virtual machines, wireless technologies, cloud storage, infrastructure devices, network security, deployment resources to desktops and user support.

You will gain skills in:

Applying computing and networking protocols and technologies
Building and troubleshooting networking technologies
Installing and managing hardware, operating systems and servers
Providing ICT customer service on a service desk
Building ICT services on premise, in the Cloud and in wired and wireless networks
Communicating with business clients, managing projects and ensuring a safe workplace

Core skills of programming, ethics and privacy, cyber risk management, critical thinking, new technology research, teamwork and client support

3 days per week

Course code
Delivery location
Dandenong, Berwick
Not available Online
Not available for International students
Full Time, 6 months.
Start dates
February, June, July, September 2022

Chisholm courses are subject to minimum and maximum group numbers. Courses may be cancelled or postponed if minimum numbers are not achieved by the start date of the course. Courses may close prior to the start date if the maximum numbers are reached. In that situation, eligible applicants will be offered a place in the next available intake.