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    Course is also offered as...

    • Traineeship Combines accredited training with your job.

    Certificate IV in Frontline Management

    Build and polish management skills and gain a recognised qualification in this practical work-based course. Covers leadership, preparational plans, team effectiveness plus other elective subjects.

    What you need to know...

  • Possible Job Outcomes

      Supervisor

      Middle Manager

      Coordinator

      Leading Hand

      Team Leader

  • Sample Units of Study

    BSBOHS407A - Monitor a safe workplace

    BSBMGT403A - Implement continuous improvement

    BSBMGT402A - Implement operational plan

    BSBFIA402A - Report on financial activity

    BSBRES401A - Analyse & present reseach information

    BSBINM401A - Implement workplace information system

    BSBMKG413A - Promote products and services

    BSBINN301A - Promote innovation in a team environment

    BSBMGT401A - Show leadership in the workplace

    BSBPMG510A - Manage projects

    BSBWOR402A - Promote team effectiveness

    BSBITU401A - Design and develop complex text documents

    BSBWOR404A - Develop work priorities

    BSBCUS401A - Coordinate implementation of customer service strategies

  • Costs

    Course fees can vary. Also, depending on your situation, you may be eligible for government subsidised training or other exemptions may apply. For more information check the FAQs and the 'Fees and charges' page on this website. Or you can call 1300 CHISHOLM (1300 244 746) or email us your enquiry

  • Notes

    If you have an interest in management, and want to learn how to become an effective manager, this course will give you the skills and knowledge you need. You will learn how to show leadership in the workplace, implement operational plans and promote team effectiveness.

    You can choose to study electives in financial reporting, customer service strategies and prioritising work. You can also undertake studies in identifying risk and applying risk management processes. Specific areas of study include Operational planning, Team effectiveness, Work priorities, Workplace safety, Workplace information systems, Continuous improvement, Implementation of customer service strategies; and, Innovation and change.

    Chisholm's Bass Coast campus offer Certificate IV in Frontline Management as a traineeship, which may take up to 12 months to complete. Classes are delivered both on campus and at the Phillip Island Koala Conservation Centre.

    • Career Path

    Frequently Asked Questions

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    Applying and Enrolling

    To enrol at Chisholm, you need to apply, and then be accepted. Procedures to apply for courses vary. A TAFE application may go through VTAC, for example. In other cases the application may be direct to Chisholm or through your employer or school.

    With a successful Chisholm Institute of TAFE application, in some cases,  you may need to attend an information session or submit a portfolio prior to completing your enrolment.

    More About How to Apply

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